AZZARO

What is your returns policy?

Items should be returned new, unused, and with all designer garment tags still attached. Returns that are damaged, soiled or altered may not be accepted and may be sent back to the customer.

Where provided, belts and any designer packaging such as authenticity cards, dust bags and leather tags should be included with your return.

Please email info@azzaro.com for any queries.

Shoes
All shoes must be tried on a carpeted surface until you are certain you are keeping them. Shoes should be returned unmarked and in their original, undamaged shoe box as this is considered part of the product. Shoes that are returned without a box, in a damaged box or with marked soles may not be accepted, and may be sent back to the customer.

Lingerie & Swimwear
Briefs, swimming costumes and bikini bottoms should be tried on over underwear, without removing the protective adhesive strip. Returns may not be accepted if this strip has been removed or if items are soiled, and may be sent back to the customer.

Faulty goods
Goods are classified as faulty if they are received damaged, or where a manufacturing fault occurs within six months of purchase. Please note that items that are damaged as a result of wear and tear are not considered to be faulty.

Where possible, we will offer to repair faulty items. If you would like to exchange your item, please be aware that we can only replace it for the same product in the same size, subject to availability within 7 days of purchase. You will receive a full refund if the item cannot be repaired, replaced or is faulty. We won't refund if you have simply changed your mind.

Colors
We have made every effort to display as accurately as possible the colors of our products that appear on AZZARO. However, as computer monitors vary, we cannot guarantee that your monitor’s display of any color will be completely accurate.

For all faulty items outside of our Returns Policy, please contact info@azzaro.com